With TechConnectSM Support, your site has unlimited, real-time access to Rockwell Automation's global network of Customer Support Centers and technical resources. Whether you need help installing, configuring and maintaining equipment and software, obtaining software updates, diagnosing and fixing operating problems, or performing basic programming tasks, we deliver the tools and answers you need to get and keep your operation up and running.
Benefits include:
Simplify technical support management:
one agreement per site or enterprise (multiple sites), coverage based on product families (not individual products), easily change coverage during agreement term.
Reduce downtime, improve productivity, and reduce time to market by obtaining the technical information you need when you need it.